Privacy Policy

1. Introduction

Persatuan Psikologi Malaysia (PSIMA) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Membership Management Platform.

2. Data Controller

3. Personal Data We Collect

We collect the following categories of personal data:

• Identity Data: Full name, salutation, gender, race, nationality, IC number or passport number
• Contact Data: Email address, phone numbers, office address, mailing address
• Professional Data: Profession, organization, sector, academic qualifications
• Membership Data: Membership category, membership number, application status
• Financial Data: Payment records, transaction history
• Document Data: Uploaded certificates, identification documents, photographs
• Referee Data: Names and contact details of referees

4. Purpose of Data Collection

Your personal data is collected and processed for the following purposes:

• Processing and evaluating your membership application
• Managing your membership account and records
• Processing membership fees and payments
• Issuing membership certificates and identification
• Communicating important membership information and updates
• Maintaining the member directory (with your consent)
• Verifying your qualifications and credentials
• Complying with legal and regulatory requirements
• Improving our services and member experience

5. Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for membership purposes
• Contract: Processing is necessary for your membership agreement with PSIMA
• Legal Obligation: Processing is necessary to comply with Malaysian laws
• Legitimate Interests: Processing is necessary for PSIMA's legitimate interests as a professional association

6. Data Disclosure

Your personal data may be disclosed to:

• PSIMA Committee Members: For membership application review and approval
• Service Providers: Payment processors (Billplz), email services, hosting providers
• Member Directory: Limited information (name, category, location, profession) for active members who consent
• Regulatory Bodies: When required by law or regulatory requirements

We do not sell, trade, or rent your personal data to third parties for marketing purposes.

7. Data Retention

We retain your personal data for:

• Active Members: Throughout your membership and for 7 years after membership ends
• Unsuccessful Applications: 2 years from the date of application
• Financial Records: 7 years as required by Malaysian tax laws
• Documents: As long as necessary for the stated purpose or as required by law

8. Data Security

We implement appropriate security measures to protect your personal data:

• Encrypted data transmission (SSL/TLS)
• Secure database storage with access controls
• Regular security assessments and updates
• Staff training on data protection
• Secure authentication mechanisms

9. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access: Request access to your personal data held by us
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal of Consent: Withdraw consent for data processing (may affect your membership)
• Data Portability: Request a copy of your data in a structured format
• Complaint: Lodge a complaint with the Personal Data Protection Commissioner

To exercise these rights, please contact us at administrator@psima.org.my.

10. Cookies and Tracking

Our platform uses essential cookies for authentication and session management. These cookies are necessary for the platform to function and cannot be disabled.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: