How to Use the Portal
A complete guide for PSIMA members on using the membership platform
1. Getting Started
Create Your Account
- Visit members.psima.org/register
- Enter your email address and create a password
- Verify your email by clicking the link sent to your inbox
- Your account is now ready to use
Login to Your Dashboard
- Go to members.psima.org/login
- Enter your registered email and password
- You will be directed to your member dashboard
Tip: If you forget your password, click “Forgot Password” on the login page to reset it via email.
2. Existing Members (Claim Your Account)
Already a PSIMA member? If you were registered before this portal was launched, you don't need to apply again. You can claim your existing membership record and create a login account.
How to Claim Your Account
- Visit members.psima.org/claim-account
- Search for your record using your name, phone number, email, IC number, or membership ID
- Select your record from the matching results
- Verify your identity — enter your full IC number, or upload your IC document if we don't have it on file
- Create your email and password for login
- Your existing membership data will be linked to your new account automatically
Tip: Once claimed, all your existing membership details (category, status, expiry date) will carry over. You can then login, view your membership card, renew online, and access all portal features.
3. Membership Categories
Choose the category that matches your qualifications:
| Category | Annual Fee | Management Fee | Requirements |
|---|---|---|---|
| Full Member | RM 50 | RM 25 | Degree in Psychology |
| Foreign Member | RM 130 | RM 25 | Degree in Psychology (non-Malaysian) |
| Associate Member | RM 40 | RM 25 | Interest in psychology field |
| Student Member | RM 25 | RM 25 | Currently enrolled student |
* Annual fee shown is the 1-year new-application rate; multi-year options are available at checkout. A management fee (currently RM 25 for new applications, RM 0 for renewals) applies per payment.
4. Application Process
The application consists of 6 steps:
Category Selection
Choose your membership type based on qualifications
Personal Information
Enter your name, IC/passport, contact details
Academic Qualifications
Add your educational background and degrees
Referees
Provide 2 referees who can vouch for your application
Document Uploads
Upload IC/passport and academic certificates
Review & Submit
Review all information and submit application
Important: Make sure all documents are clear and legible. Blurry or incomplete documents may delay your application.
5. Understanding Your Status
Your application goes through these stages:
Approval Process
Applications require approval from at least 2 out of 3 committee members. This ensures all memberships are properly vetted and verified.
6. Making Payments
Payment Process
- Once approved, you will see a “Make Payment” button on your dashboard
- Click to proceed to the secure Billplz payment page
- Choose your payment method (FPX online banking or card)
- Complete the payment
- Your membership will be activated automatically
Payment Types
- New Registration: Management fee (RM 25) + Membership fee for your chosen duration
- Renewal: Management fee (RM 0) + Membership fee for your chosen duration
Membership Renewal
If your membership is expired or expiring soon, visit the Payments page from your dashboard to see your renewal card with a fee breakdown. Click “Pay Now” to renew online. If you renew early, your new expiry extends from your current expiry date — you won't lose any remaining days.
Tip: Keep your payment receipt. You can view all payment history in your dashboard under “Payments”.
7. Your Profile
Once your membership is active, you can access:
Membership Card
View your digital membership card with QR code. This can be used for verification at events. If your membership has expired, the card will show an EXPIRED badge with a “Renew” button.
Certificate
Download your official PSIMA membership certificate. Note: certificate download requires an active membership — renew first if your membership has expired.
Profile Information
View and update your personal details, contact information, and qualifications.
Payment History
View all your past payments and download receipts when needed.
8. Member Directory
The public member directory allows you to find other PSIMA members:
Directory Features
- Search: Find members by name
- Filter by Category: Full, Foreign, Associate, or Student members
- Filter by Location: State or country
- View Toggle: Switch between grid and list views
- Pagination: Browse through members (20 per page)
Visit the directory at members.psima.org/directory
9. Frequently Asked Questions
I'm already a PSIMA member but I don't have a portal account. What do I do?
Go to the Claim Account page at members.psima.org/claim-account. Search for your record using your name, phone, email, IC, or membership ID. Once found, verify your identity and create a login. Your existing membership data will be linked automatically.
How long does the approval process take?
Applications are typically reviewed within 7-14 working days. You will receive an email notification once a decision is made.
What if my application is rejected?
If rejected, you will receive an email explaining the reason. You may reapply after addressing the issues mentioned.
How do I renew my membership?
Login to your dashboard and go to the Payments page. A renewal card with your fee breakdown will appear when your membership is expiring soon or has already expired. Click "Pay Now" to complete the renewal. If you renew early, your new expiry extends from your current expiry date — you won't lose any remaining days.
Can I change my membership category?
Yes, contact the administration to request a category change. You may need to provide additional documentation.
How do I update my profile information?
Login to your dashboard and navigate to your profile section. You can update most information directly.
What payment methods are accepted?
We accept online payments via Billplz (FPX, credit/debit cards). All payments are processed securely.
Need More Help?
Contact us if you have any questions or issues
Email: administrator@psima.org.my
Phone: +60 19-788 2279